This support includes the assurance of up-to-date server configuration and set up. This is what we do. We provide you automatic set up and management panel. We manage your server configuration files and installations and other things that needs changes in the server configuration. Each task you perform with ServerAvatar requires some command execution and config file editing.
We will continue to provide server level support for free. But, we will make it easier for you to identify the server level issues. On the support section, You will find a Recheck Server Configuration option that you can use to instantly check if there is any issue in the server configuration. If there are any issues, You will instantly get the list of issues, and you can solve it with the help of generating ticket.
Follow the steps given below to Check Server Configuration in ServerAvatar.
Step 1: Navigate to Server Panel → Support.
Step 2: You will see the Support page like the below image. If any issue in your server configuration then, click on Start check and Reset.
If all services are active then, you will see the below image.
Step 3: After checking server configuration if any service is stop, you can start your service in Services section. Still your service is not start then Generate a Ticket to solve it.