Refund Policy

This Refund Policy forms part of, and must be read in conjunction with, our website’s Terms and Conditions. We reserve the right to amend this Refund Policy at any time without prior notice.

1. REFUND ELIGIBILITY

• For users who registered before 3 August 2025:
  You may request a refund within 7 (seven) days of the original transaction date. To initiate a refund request, please contact us at admin@serveravatar.com. We will respond within 3 (three) business days.
• For users who registered on or after 3 August 2025:
  We do not process refunds for any reason. By registering and using our services after this date, you acknowledge and accept this policy.

We value customer satisfaction and take all feedback seriously to improve our services.

2. METHOD OF PAYMENT AND REFUND

If eligible, refunds will be processed using the original method of payment.

3. REFUND TIMELINE

Once approved, refunds are typically processed within 5–15 business days from the date of confirmation.