Our Refund Policy forms part of and must be read in conjunction with, website Terms and Conditions. We reserve the right to change this Refund Policy at any time.
In a determination to accomplish customer satisfaction, the Customer can request for refund within 30 days from the date of the transaction by contacting us through our email: firstname.lastname@example.org. We will respond within 3 (Three) business days.
We are happy to support you if there is any issue you can contact our back-office team for any inquiry or problem.
We take our customer's feedback very seriously and use it to constantly improve our products and quality of service.
We will refund your amount to the original payment method, once it has been processed.
The complete refund process normally takes about 5-15 working days from the date of confirmation of refund.